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Medallia
★ Popular

Experience management and feedback AI

4.4See reviews
#1 in Customer Support 🥇#4 in Business & Analytics
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Enterprise🪟 Web🪟 Mobile🪟 API
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About Medallia

AI-powered experience management platform capturing and analyzing customer feedback across touchpoints to improve outcomes.

Key Features

feedback collection
sentiment analysis
journey mapping
action management

💰 Pricing

Enterprise

Custom enterprise SaaS pricing

Frequently Asked Questions

How much does Medallia cost?
Medallia is a paid tool. Custom enterprise SaaS pricing
What is Medallia used for?
Medallia is primarily used for Customer Support, Business & Analytics. Experience management and feedback AI
What platforms does Medallia work on?
Medallia is available on Web, Mobile, API.
What are the best alternatives to Medallia?
Top alternatives to Medallia include Similarweb, Autodesk Fusion 360, Samsara. These tools offer similar functionality and may suit different budgets or workflows.

Reviews

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📊 Comparison vs Alternatives

Feature
Medallia logoMedallia
PricingEnterpriseFreemiumFreemiumEnterprise
Rating⭐ 4.4⭐ 4.6⭐ 4.7⭐ 4.5
Free Tier
Popularity
82%
85%
82%
82%

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Quick Stats

Rating
4.4
ReviewsExternal data
Customer Support#1 🥇
Business & Analytics#4
PricingEnterprise
Popularity
82%

Try Medallia

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Last updated: 2026-03-28·Claim this listing
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