Chatwoot
Open-source omnichannel customer support platform with AI agent and self-hosting option.
About Chatwoot
Chatwoot is an open-source, AI-powered customer support platform that centralizes conversations from live chat, email, Facebook, Instagram, WhatsApp, Telegram, and SMS into one inbox. Its AI agent 'Captain' automates responses using a built-in knowledge base. Offers both cloud-hosted and self-hosted deployment with 20,000+ GitHub stars.
Key Features
💰 Pricing
Free and open source for self-hosting. Cloud plans start at $19/agent/month. Captain AI add-on at $200/month for 10,000 responses.
Full platform, open source, self-hosted
Cloud-hosted with 300 AI credits/month
AI agent with up to 10,000 responses/month
Frequently Asked Questions
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Free | Enterprise | Paid | Enterprise |
| Rating | ⭐ 4.2 | ⭐ 4.4 | ⭐ 4.6 | ⭐ 4.5 |
| Free Tier | ✅ | ❌ | ❌ | ❌ |
| Popularity | 42% | 82% | 82% | 81% |
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