CloudTalk
CloudTalk
Call center software with sentiment scoring on live calls.
#48 in Customer Support
Paid🪟 Web🪟 iOS🪟 Android
About CloudTalk
CloudTalk transcribes calls, extracts the topics that came up, and scores customer mood so managers can find the conversations worth reviewing. It works as a full call center stack, not a bolt-on analyzer.
Key Features
sentiment analysis
call transcription
topic extraction
💰 Pricing
Paid
Paid per-user plans; see site for current tiers.
Frequently Asked Questions
How much does CloudTalk cost?
CloudTalk is a paid tool. Paid per-user plans; see site for current tiers.
What is CloudTalk used for?
CloudTalk is primarily used for Customer Support. Call center software with sentiment scoring on live calls.
What platforms does CloudTalk work on?
CloudTalk is available on Web, iOS, Android.
What are the best alternatives to CloudTalk?
Top alternatives to CloudTalk include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.
Reviews
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Questions & Answers
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | ⭐ 4.6 | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 70% | 82% | 81% | 80% |
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Claim this listingQuick Stats
Rating
★★★★★
4.6ReviewsExternal data
Customer Support#48
PricingPaid
Popularity
70%
Categories
CloudTalk Alternatives
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