Delighted
Simple customer feedback platform for NPS, CSAT, and CES surveys across email, SMS, and web.
About Delighted
Delighted is a customer feedback platform by Qualtrics that makes it easy to collect and analyze NPS, CSAT, CES, and other survey data across email, SMS, web, and in-app channels.
Key Features
💰 Pricing
Free plan for up to 1,000 survey responses/month. Premium from $224/month.
1,000 responses/month
Unlimited responses, advanced reporting
Custom integrations, dedicated support
Frequently Asked Questions
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Freemium | Freemium | Enterprise | Enterprise |
| Rating | ⭐ 4.6 | ⭐ 4.7 | ⭐ 4.5 | ⭐ 4.4 |
| Free Tier | ✅ | ✅ | ❌ | ❌ |
| Popularity | 74% | 82% | 82% | 82% |
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