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Dixa

Customer service platform with AI agent Mim that handles end-to-end e-commerce inquiries.

4.1See reviews
#156 in Customer Support
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Paid🪟 Web
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About Dixa

Dixa is a modern customer service platform with Mim, an AI agent that resolves end-to-end customer inquiries for e-commerce and retail brands. Combines all channels into a single interface with smart routing and conversation scoring.

Key Features

ai agent
omnichannel
smart routing
analytics
e commerce integrations

💰 Pricing

Paid

Essential: $39/agent/mo; Growth: $89/agent/mo; Ultimate: custom.

Frequently Asked Questions

How much does Dixa cost?
Dixa is a paid tool. Essential: $39/agent/mo; Growth: $89/agent/mo; Ultimate: custom.
What is Dixa used for?
Dixa is primarily used for Customer Support. Customer service platform with AI agent Mim that handles end-to-end e-commerce inquiries.
What platforms does Dixa work on?
Dixa is available on Web.
What are the best alternatives to Dixa?
Top alternatives to Dixa include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Dixa logoDixa
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.1⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
51%
82%
81%
80%

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Quick Stats

Rating
4.1
ReviewsExternal data
Customer Support#156
PricingPaid
Popularity
51%

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Last updated: 2026-03-28·Claim this listing
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