Duckie
Support teams build ticket-resolving AI agents by describing the workflow in plain English.
About Duckie
Duckie lets a support team describe its process in plain English and turns that into agents that resolve tickets, investigate issues, and triage escalations without engineering help. Several agents run on one canvas, and a policy layer handles PII redaction, approval steps, and a kill switch. Shadow mode and simulation let teams test against real traffic before going live, and every tool call stays traceable. It connects to Zendesk, Intercom, Stripe, Slack, MCP, and custom APIs.
Key Features
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | — | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 20% | 82% | 81% | 80% |
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