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Glassix

AI omnichannel inbox with generative chatbots for WhatsApp, IG, email, and SMS support.

4.6(external rating)
#206 in Customer Support#550 in Automation
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Paid🪟 Web🪟 iOS🪟 Android
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About Glassix

Glassix is an AI-driven omnichannel customer service platform that unifies WhatsApp, Instagram, Messenger, SMS, email, and live chat in one inbox. Generative AI chatbots resolve tickets end-to-end, route conversations, and draft replies for human agents. Connects to Salesforce, HubSpot, Shopify, and Zapier; SOC 2 compliant.

Key Features

ai chatbot
omnichannel inbox
whatsapp support
auto routing
agent assist
crm integrations

💰 Pricing

Paid

Starter from $49/user/mo, Professional $65/user/mo. 30-day free trial. Annual billing discount.

Starter$49/user/mo

Core inbox and AI chatbot

Professional$65/user/mo

Advanced automations and integrations

EnterpriseCustom

SSO, dedicated support, custom workflows

Frequently Asked Questions

How much does Glassix cost?
Glassix is a paid tool. Starter from $49/user/mo, Professional $65/user/mo. 30-day free trial. Annual billing discount.
What is Glassix used for?
Glassix is primarily used for Customer Support, Automation. AI omnichannel inbox with generative chatbots for WhatsApp, IG, email, and SMS support.
What platforms does Glassix work on?
Glassix is available on Web, iOS, Android.
What are the best alternatives to Glassix?
Top alternatives to Glassix include Medallia, Motion App AI Scheduler, Observe.AI. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Glassix logoGlassix
PricingPaidEnterprisePaidEnterprise
Rating⭐ 4.6⭐ 4.4⭐ 4.6⭐ 4.5
Free Tier
Popularity
42%
82%
82%
81%

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Quick Stats

Rating
4.6
ReviewsExternal data
Customer Support#206
Automation#550
PricingPaid
Popularity
42%

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Last updated: 2026-03-28·Claim this listing
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