Kayako
Kayako
Unified help desk with AI suggested replies, ticket routing, and self-service optimization.
★★★★★
3.9(external rating)#158 in Customer Support
Paid🪟 Web
About Kayako
Kayako is an AI-powered customer support platform that unifies live chat, email, and social media into a single help desk. Its AI features include suggested replies, automated ticket routing, and self-service knowledge base optimization.
Key Features
live chat
ticket management
ai suggestions
knowledge base
social media support
💰 Pricing
Paid
Plans from $30/agent/mo; contact for enterprise pricing.
Frequently Asked Questions
How much does Kayako cost?
Kayako is a paid tool. Plans from $30/agent/mo; contact for enterprise pricing.
What is Kayako used for?
Kayako is primarily used for Customer Support. Unified help desk with AI suggested replies, ticket routing, and self-service optimization.
What platforms does Kayako work on?
Kayako is available on Web.
What are the best alternatives to Kayako?
Top alternatives to Kayako include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.
User Reviews
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Questions & Answers
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | ⭐ 3.9 | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 48% | 82% | 81% | 80% |
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Quick Stats
Rating
★★★★★
3.9ReviewsExternal data
Customer Support#158
PricingPaid
Popularity
48%
Categories
Alternatives & Similar
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