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Laiye

AI chatbot + RPA platform for automated customer service workflows.

4.0(external rating)
#121 in Customer Support
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Paid🪟 Web
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About Laiye

Laiye provides an AI chatbot platform combined with robotic process automation (RPA) to automate customer service interactions and backend workflows. The bots can handle inquiries, process transactions, and escalate to humans when needed.

Key Features

ai chatbot builder
rpa integration for backend tasks
analytics & performance dashboard

💰 Pricing

Paid

Custom enterprise pricing; contact Laiye for a quote.

Frequently Asked Questions

How much does Laiye cost?
Laiye is a paid tool. Custom enterprise pricing; contact Laiye for a quote.
What is Laiye used for?
Laiye is primarily used for Customer Support. AI chatbot + RPA platform for automated customer service workflows.
What platforms does Laiye work on?
Laiye is available on Web.
What are the best alternatives to Laiye?
Top alternatives to Laiye include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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Questions & Answers

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📊 Comparison vs Alternatives

Feature
Laiye logoLaiye
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.0⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
55%
82%
81%
80%

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Quick Stats

Rating
4.0
ReviewsExternal data
Customer Support#121
PricingPaid
Popularity
55%

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Last updated: 2026-03-28·Claim this listing
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