LiveAgent
LiveAgent
Omnichannel help desk with AI answer assistant and built-in call center.
★★★★★
4.5(external rating)#110 in Customer Support
Freemium🪟 Web🪟 Mobile🪟 Desktop
About LiveAgent
LiveAgent is an omnichannel help desk with an AI Answer Assistant that drafts replies from your knowledge base. It combines live chat, email ticketing, call center, and social media support in a unified agent inbox.
Key Features
live chat
ai answer assistant
ticket routing
omnichannel support
💰 Pricing
Freemium
Free plan available. Paid plans from $15 to $49/agent/month.
Frequently Asked Questions
Is LiveAgent free?
LiveAgent offers a free plan with limited features. Paid plans unlock additional capabilities. Free plan available. Paid plans from $15 to $49/agent/month.
What is LiveAgent used for?
LiveAgent is primarily used for Customer Support. Omnichannel help desk with AI answer assistant and built-in call center.
What platforms does LiveAgent work on?
LiveAgent is available on Web, Mobile, Desktop.
What are the best alternatives to LiveAgent?
Top alternatives to LiveAgent include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.
User Reviews
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Questions & Answers
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Freemium | Enterprise | Enterprise | Paid |
| Rating | ⭐ 4.5 | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ✅ | ❌ | ❌ | ❌ |
| Popularity | 58% | 82% | 81% | 80% |
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Quick Stats
Rating
★★★★★
4.5ReviewsExternal data
Customer Support#110
PricingFreemium
Popularity
58%
Categories
Alternatives & Similar
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