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LiveAgent

Omnichannel help desk with AI answer assistant and built-in call center.

4.5See reviews
#117 in Customer Support
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Freemium🪟 Web🪟 Mobile🪟 Desktop
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About LiveAgent

LiveAgent is an omnichannel help desk with an AI Answer Assistant that drafts replies from your knowledge base. It combines live chat, email ticketing, call center, and social media support in a unified agent inbox.

Key Features

live chat
ai answer assistant
ticket routing
omnichannel support

💰 Pricing

Freemium

Free plan available. Paid plans from $15 to $49/agent/month.

Frequently Asked Questions

Is LiveAgent free?
LiveAgent offers a free plan with limited features. Paid plans unlock additional capabilities. Free plan available. Paid plans from $15 to $49/agent/month.
What is LiveAgent used for?
LiveAgent is primarily used for Customer Support. Omnichannel help desk with AI answer assistant and built-in call center.
What platforms does LiveAgent work on?
LiveAgent is available on Web, Mobile, Desktop.
What are the best alternatives to LiveAgent?
Top alternatives to LiveAgent include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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Questions & Answers

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📊 Comparison vs Alternatives

Feature
LiveAgent logoLiveAgent
PricingFreemiumEnterpriseEnterprisePaid
Rating⭐ 4.5⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
58%
82%
81%
80%

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Quick Stats

Rating
4.5
ReviewsExternal data
Customer Support#117
PricingFreemium
Popularity
58%

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Last updated: 2026-03-28·Claim this listing
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