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Risotto

Conversational AI for automating IT tickets in Slack.

4.5See reviews
#154 in Customer Support
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Paid🪟 Web
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About Risotto

Risotto is a conversational AI IT helpdesk that runs in Slack and automates tier-1 tickets. It connects to Jira, Freshservice, and Zendesk, and deflects 20-60% of support tickets out of the box.

Key Features

it support automation
slack integration
conversational ai

💰 Pricing

Paid

Custom pricing, focuses on IT ticket automation.

Frequently Asked Questions

How much does Risotto cost?
Risotto is a paid tool. Custom pricing, focuses on IT ticket automation.
What is Risotto used for?
Risotto is primarily used for Customer Support. Conversational AI for automating IT tickets in Slack.
What platforms does Risotto work on?
Risotto is available on Web.
What are the best alternatives to Risotto?
Top alternatives to Risotto include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Risotto logoRisotto
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.5⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
52%
82%
81%
80%

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Quick Stats

Rating
4.5
ReviewsExternal data
Customer Support#154
PricingPaid
Popularity
52%

Try Risotto

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Last updated: 2026-03-28·Claim this listing
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