Sendbird
Messaging infrastructure with an AI concierge for in-product customer support.
About Sendbird
Sendbird provides the chat, voice, and messaging infrastructure behind consumer apps, and layers delight.ai on top of it — an AI concierge that handles customer conversations across the journey rather than only deflecting tickets. Useful when support needs to live inside a product's own messaging rather than a separate helpdesk.
Key Features
💰 Pricing
Free trial available; tiered plans and volume pricing quoted by sales.
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Enterprise | Enterprise | Enterprise | Paid |
| Rating | — | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 62% | 82% | 81% | 80% |
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