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Siena

AI support automation for ecommerce stores.

4.3(external rating)
#95 in Customer Support
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Paid🪟 Web
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About Siena

Siena is an AI customer service platform built for ecommerce brands, offering automated handling of order inquiries, returns, and FAQs. It connects directly to Shopify, Magento, and BigCommerce to provide real-time order status updates.

Key Features

order tracking automation
return processing
ai chatbot
shopify/magento integration
multilingual support

💰 Pricing

Paid

Plans start at $299/month; custom enterprise pricing available.

Frequently Asked Questions

How much does Siena cost?
Siena is a paid tool. Plans start at $299/month; custom enterprise pricing available.
What is Siena used for?
Siena is primarily used for Customer Support. AI support automation for ecommerce stores.
What platforms does Siena work on?
Siena is available on Web.
What are the best alternatives to Siena?
Top alternatives to Siena include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Siena logoSiena
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.3⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
60%
82%
81%
80%

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Quick Stats

Rating
4.3
ReviewsExternal data
Customer Support#95
PricingPaid
Popularity
60%

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Last updated: 2026-03-28·Claim this listing
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