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Tidio

AI chatbot (Lyro) + live chat for e-commerce — resolves 70% of queries automatically.

4.4See reviews
#335 in Customer Support
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Freemium🪟 Web🪟 Mobile
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About Tidio

Tidio is a customer communication platform with Lyro AI chatbot that resolves up to 70% of queries automatically. Live chat, email, and chatbot in one tool for e-commerce and small businesses.

Key Features

ai chatbot
live chat
e commerce integration
email automation
lyro ai

💰 Pricing

Freemium

Free tier. Starter at $29/month. Growth at $59/month. Plus at $749/month.

Free$0

Basic features with usage limits

Pro$10-20/mo

Full features, higher limits, priority support

EnterpriseCustom

Custom deployment, team management, dedicated support

Frequently Asked Questions

Is Tidio free?
Tidio offers a free plan with limited features. Paid plans unlock additional capabilities. Free tier. Starter at $29/month. Growth at $59/month. Plus at $749/month.
What is Tidio used for?
Tidio is primarily used for Customer Support. AI chatbot (Lyro) + live chat for e-commerce — resolves 70% of queries automatically.
What platforms does Tidio work on?
Tidio is available on Web, Mobile.
What are the best alternatives to Tidio?
Top alternatives to Tidio include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Tidio logoTidio
PricingFreemiumEnterpriseEnterprisePaid
Rating⭐ 4.4⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
21%
82%
81%
80%

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Quick Stats

Rating
4.4
ReviewsExternal data
Customer Support#335
PricingFreemium
Popularity
21%

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Last updated: 2026-03-28·Claim this listing
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