Tiledesk Review & Alternatives (4.0/5)

Tiledesk

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Open-source AI chatbot and live chat platform with visual agent builder and self-hosting.

★★★★★

4.0See reviews

#292 in Customer Support

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Freemium🪟 Web

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Overview Features Reviews Alternatives

About Tiledesk

Open-source AI chatbot and live chat platform with a visual drag-and-drop agent designer. Supports hybrid AI and human support workflows with seamless handoff. Can be self-hosted for complete data control or used via cloud.

Key Features

open source

visual designer

human handoff

self hosting

multi channel

💰 Pricing

Freemium

Free tier. Cloud Pro from $25/month. Self-host free.

Frequently Asked Questions

Is Tiledesk free?

Tiledesk offers a free plan with limited features. Paid plans unlock additional capabilities. Free tier. Cloud Pro from $25/month. Self-host free.

What is Tiledesk used for?

Tiledesk is primarily used for Customer Support. Open-source AI chatbot and live chat platform with visual agent builder and self-hosting.

What platforms does Tiledesk work on?

Tiledesk is available on Web.

What are the best alternatives to Tiledesk?

Top alternatives to Tiledesk include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

Reviews

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📊 Comparison vs Alternatives

Feature	Tiledesk	Medallia	Observe.AI	IrisAgent
Pricing	Freemium	Enterprise	Enterprise	Paid
Rating	⭐ 4.0	⭐ 4.4	⭐ 4.5	⭐ 4.6
Free Tier	✅	❌	❌	❌
Popularity	35%	82%	81%	80%

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